We pride ourselves on ensuring customer satisfaction is our number one priority so when you purchase a gift from Gems you also purchase our superb after sales service. From a simple watch strap to a complete re-strip of an automatic chronometer mechanical watch, we offer customers comprehensive after sales services.


Why not make that gift even more special by personalising it with our engraving service.

At Gems a complete engraving service is available and this is undertaken on the premises. Engraving both on metal and glass presents no problem to us. As we only use the latest computerised engraving machines this allows us to engrave anything from club crests to logos onto any flat or cylindrical objects surface.

We can engrave anything from a message on a pen, an inscription on a watch to the prizewinners name on the award trophies.Finally for that more personalised touch we also offer a traditional hand engraving service.

To complement our Trophy Engraving service we stock by popular demand numerous types of trophies which are ideal for all events. If you require more information then please contact us.


We are pleased to be able to offer a comprehensive repair service. From the simplest of jewellery repairs to a complete re-strip of an automatic chronometer mechanical watch we can cater for all requirements. All repairs are undertaken :

  • on site in our workshops by our own highly trained, qualified jewellers & watchmakers
  • using only the most modern computerised equipment
  • in a timely fashion using approved manufacturers parts


    In jewellery all repairs can be undertaken, from simple chain repairs, adding & removing links in a watch to a complete ring redesign.


    We proudly boast that we are one of only a handful of jewellers still providing an all round service of watch, clock & jewellery repairs !


    Gems are now a member of Guild of Valuers & Jewellers, the UK's leading specialist in jewellery valuation and registration services. We offer a range of valuation services for both jewellery and related items, including secure registration of valuables and advice on caring for items of jewellery. We can even offer free help to customers making an insurance claim for jewellery.

    "Did you know...more than 30% of people are under-insured on their home and contents insurance, resulting in low claims payouts? At the Guild of Valuers & Jewellers we strive to offer the very best in jewellery valuation, registration, and advice services."

    Having an up-to-date valuation is vital to ensure you're properly insured and protected for your jewellery and other items. The number of people opting for a professional valuation with us is increasing daily.

    Make sure you're protected should the worst happen, and have your jewellery valued by an expert.